Careers

Job Type: Full-Time / Part-Time
Reports To: General Manager

Position Summary:

As a Dispensary Agent, you will serve as a trusted cannabis consultant, helping customers explore cannabis options that align with their individual goals. You will provide exceptional customer service, product recommendations, and advanced education while ensuring compliance with all state and local cannabis regulations.

Key Responsibilities:

Customer Experience & Education

• Greet customers with a friendly, professional, and knowledgeable demeanor.
• Assist customers in selecting products based on their wellness goals, experience level, and/or preferences.
• Provide detailed education on different cannabis strains, product types, dosages, and responsible consumption.
• Answer customer questions regarding terpenes, cannabinoids, effects, and safe usage to promote an informed purchase.

Product Knowledge & Sales

• Maintain expert-level knowledge of all dispensary products
• Offer personalized product recommendations to enhance the customer’s well-being and overall desired experiences.
• Upsell and cross-sell products based on customer preferences while maintaining ethical sales practices.
• Stay up to date on industry trends, new products, and regulatory changes.

Compliance & Safety

• Ensure all sales transactions follow state regulations, ID verification, and purchase limits.
• Educate customers on safe storage, dosage guidelines, and provide resources for continued education.
• Maintain strict confidentiality of customer information in accordance with privacy laws.
• Follow all security and safety protocols to ensure a safe working environment.

Store Operations & Team Collaboration

• Accurately process transactions, handle cash, and operate POS systems.
• Maintain a clean, organized, and welcoming dispensary environment.
• Assist with restocking, inventory tracking, and product displays to ensure seamless operations.
• Collaborate with the team to create a positive, educational, and wellness-focused atmosphere.

Qualifications & Skills:

• • Passion for cannabis and wellness-focused retail with a commitment to educating customers.
  • Excellent communication and interpersonal skills to build strong customer relationships.
  • Ability to explain cannabis products in an accessible and professional manner.
  • Retail, customer service, or hospitality experience preferred.
  • Prior experience in a health, wellness, or cannabis-related field is a plus.
  • Basic knowledge of cannabinoids, terpenes, and cannabis wellness applications is beneficial.
  • Must be 21 years or older and able to pass all background and licensing requirements per state law.
  • Comfortable working in a regulated environment and adhering to strict compliance guidelines.
  • Ability to learn and keep stride in a fast-paced environment.

To Apply: Submit your resume and a brief cover letter explaining why you’d be a great fit for our team.

Job Type: Full-Time
Reports To: Store Manager

Position Summary:

The Assistant Store Manager plays a critical leadership role in ensuring a seamless and customer-focused dispensary experience. This position supports the General Manager in overseeing daily operations, team development, compliance, and sales performance while upholding our commitment to the customer. The ideal candidate is a motivated leader with strong retail management experience, a passion for cannabis, and a dedication to delivering exceptional customer service.

Key Responsibilities:

Leadership & Team Development

• Support the General Manager in leading and mentoring a team of Dispensary Agents and ancillary staff
• Foster a positive, wellness-focused, and educational atmosphere for customers and employees.
• Assist in hiring, training, and developing staff to ensure product knowledge, compliance, and sales excellence.
• Lead by example by providing top-tier customer service and cannabis education.

Customer Experience & Sales Performance

• Ensure all customers receive a professional, welcoming, and wellness-oriented experience.
• Help the team provide personalized recommendations based on customer needs and wellness goals.
• Monitor and drive sales performance through effective product knowledge and upselling strategies.
• Implement customer engagement programs such as loyalty rewards and educational events.

Compliance & Safety

• Ensure all dispensary operations follow state and local cannabis regulations.
• Oversee proper ID verification, purchase limit tracking, and record-keeping for compliance.
• Assist in maintaining strict security measures and adherence to store safety protocols.
• Train and educate staff on safe handling and responsible sales of cannabis products.

Store Operations & Inventory Management

• Assist in managing inventory, product ordering, and stock replenishment to meet demand.
• Ensure accurate point-of-sale (POS) transactions, cash handling, and financial reporting.
• Oversee register maintenance upon store opening and closing
• Maintain a clean, organized, and compliant dispensary environment.
• Work with vendors and suppliers to ensure a diverse, high-quality product selection.

Marketing & Community Engagement

• Support dispensary-hosted educational events, wellness seminars, and promotional campaigns.
• Work with the marketing team to promote health-focused cannabis solutions and drive customer loyalty.
• Build relationships with local wellness practitioners, community groups, and industry professionals to expand dispensary reach.

Qualifications & Skills:

• 2+ years of retail management experience (preferably in cannabis, health & wellness, or customer-focused industries).
• Passion for cannabis, customer education, and personalized service.
• Strong leadership skills with experience in team training and performance management.
• Working knowledge of cannabis products, cannabinoids, terpenes, and therapeutic applications is a plus.
• Ability to problem-solve, multitask, and adapt in a fast-paced retail environment.
• Familiarity with state cannabis regulations, compliance standards, and security protocols.
• Proficiency with POS systems, cash handling, and inventory tracking.
• Must be 21+ years old and meet all background check requirements per state laws.

To Apply: Submit your resume and a cover letter detailing your experience in retail management and passion for cannabis wellness.

Job Type: Full-Time
Reports To: General Manager

Position Summary:

The Lead Inventory Technician is responsible for overseeing all aspects of inventory management, including receiving, tracking, organizing, and auditing cannabis products to ensure regulatory compliance, accuracy, and efficiency. This role requires attention to detail, strong organizational skills, and knowledge of state regulations related to cannabis inventory control. The Lead Inventory Technician will work closely with store leadership, vendors, and compliance teams to maintain accurate stock levels and prevent discrepancies.

Key Responsibilities:

Inventory Management & Control

• Oversee daily, weekly, and monthly inventory counts to ensure accuracy.
• Maintain real-time inventory tracking using dispensary POS and compliance software.
• Ensure all cannabis products are labeled correctly and meet state-mandated compliance requirements.
• Assist in product intake, verification, and reconciliation of shipments from suppliers.
• Monitor stock levels and work with management to prevent overstocking or product shortages.
• Update digital assets and manage online/mobile orders

Compliance & Regulatory Adherence

• Maintain full compliance with state cannabis laws, METRC (or state tracking system), and company policies.
• Ensure proper storage, handling, and documentation of all cannabis products.
• Regularly audit inventory to identify discrepancies and ensure 100% accuracy.
• Prepare and submit required inventory reports to regulatory agencies as needed.
• Train dispensary staff on inventory control best practices and compliance guidelines.

Receiving & Product Organization

• Verify incoming shipments, ensuring product count, quality, and labeling accuracy.
• Organize and store products in a manner that ensures safe handling and efficient stock rotation (FIFO method).
• Work with vendors to resolve discrepancies, damaged goods, or incorrect shipments.
• Maintain a clean, organized, and secure inventory storage area.

Loss Prevention & Security

• Identify and prevent inventory shrinkage, theft, or diversion of cannabis products.
• Monitor and report any suspicious activity or inventory discrepancies to management.
• Implement security protocols to protect high-value inventory.

Team Leadership & Collaboration

• Assist in training and mentoring inventory team members.
• Work closely with the sales team to ensure inventory accuracy in the POS system.
• Collaborate with the marketing team to prepare inventory for promotions and new product launches.
• Act as a liaison between vendors, compliance officers, and dispensary management.

Qualifications & Skills:

• 2+ years of inventory management experience (cannabis, retail, warehouse, or logistics preferred).
• Strong understanding of cannabis compliance regulations and inventory tracking systems (e.g., METRC, BioTrack, or similar).
• High level of attention to detail, accuracy, and organizational skills.
• Ability to work in a fast-paced environment while managing multiple priorities.
• Proficiency in POS and inventory management software.
• Basic math skills and ability to perform inventory-related calculations.
• Strong communication and problem-solving skills to handle vendor and team interactions.
• Ability to lift up to 50 lbs and stand for extended periods.
• Must be 21+ years old and pass all state-required background checks.

To Apply: Please submit your resume and a cover letter detailing your experience in inventory management and compliance.