Frequently Asked Questions
Are you a medical facility or recreational?
Both! We are here to meet you where you are in your journey with cannabis. Whether for health or recreation, we will guide you in the best direction possible.
Do you offer home delivery service?
Yes. We offer free, discreet home delivery service. Choose a 30‑minute time slot at checkout and we will deliver right to your door. Cart minimums range from $65 to $100 depending on your distance from our stores.
Towns served by location:
Do you accept credit cards?
No. At this time we are cash only, but there are ATMs available on site for your convenience.
What discounts do you offer?
We currently offer:
- 20% off for NJMMP card holders
- 20% off for veterans
- 10% off for “Wisdom” customers (age 55+)
- 10% off for local industry workers
Please bring any relevant ID or documentation so we can apply your discount.
I have a medical marijuana card. Will I still be charged tax?
Yes. State law requires us to charge tax on your purchase. To help offset this, NJMMP patients receive 20% off, which typically more than covers the tax and provides additional savings.
How does your loyalty program work?
Our loyalty program, Vigor Vault, rewards you every time you shop:
- Earn 1 point for every $1 spent
- 100 points = $5 off
- 425 points = $25 off
- 750 points = $60 off
Points can be redeemed at checkout on qualifying purchases.
What do I need to bring when I visit?
Please bring:
- A valid, non‑expired government‑issued photo ID (driver’s license, state ID, or passport)
- Cash for your purchase (or to use at our on‑site ATM)
What are your store hours?
Matawan: 8:00 a.m. to 10:00 p.m., daily
Can I order online to reserve items?
Yes. You can place an order online to reserve items for in‑store pickup or delivery. Please note that orders are not held overnight, so be sure to pick up your order the same day.
Where and when can I speak with a pharmacist?
You can book a one‑on‑one consultation with our pharmacist. Use the scheduling link on our website (under “Pharmacist Consults”) to choose a time that works for you.
How much cannabis can I buy in one purchase?
Per transaction, you may purchase up to:
- 1 ounce of dried flower
- 4 grams of oils or concentrates
- 1,000 mg of THC in edibles
These limits are based on current New Jersey regulations and may change if state rules are updated.
Is consumption allowed on site?
No. Consumption of cannabis is not allowed on site or in our parking areas.
Are your products lab‑tested and safe?
Yes. All products we carry come from licensed New Jersey producers and are third‑party lab‑tested. Lab results (Certificates of Analysis, or COAs) confirm potency, verify cannabinoid content, and screen for contaminants such as pesticides, heavy metals, residual solvents, and microbes. Regulated, lab‑tested products provide a level of consistency, safety, and predictability that unlicensed products cannot.
What is your return or exchange policy?
We are unable to offer cash refunds on cannabis products. If you receive a defective item (for example, a malfunctioning vape cartridge or obviously compromised product), please bring it back with your receipt and original packaging. Speak with a manager so we can review the issue and do our best to make it right within the bounds of NJ regulations.
Do you offer a first‑time customer discount?
Yes. First‑time customers receive 30% off their order and 50% off Vigor Select products (some exclusions may apply).